Designing a delivery application has become a necessary need for every commercial activity by designing a delivery application, but there is a question in the minds of many to what extent I need this application. Below we will explain the importance of that.

Contents

1.Why is it necessary to have a delivery app?
2. What are the main functions of the application
3. What are the mistakes that must be avoided in order to obtain a good design?
4. Steps to create a delivery application
5. Programming the delivery application
6. Marketing the application
7. What is the appropriate budget for the application?


The need to own a design for a delivery application is due to many reasons, including:
Increased demand for on-demand services: Due to the Covid-19 pandemic and home quarantine, people prefer to order products and services via the Internet and receive them at their homes, cafes, or offices... This means that there is a great opportunity to provide quick and convenient solutions to meet their needs.

   Flexibility for customers and service providers: where the application allows interaction

Between the customer and the service provider directly and clearly, where the customer can choose the product or service he wants, modify or cancel the order before delivery, track the status of his order and evaluate it, and the service provider can receive, confirm, implement and deliver orders efficiently and accurately.

Increasing sales and customer satisfaction, the application of order delivery helps attract new customers and retain existing customers by improving the quality of customer service and increasing the effectiveness of reaching them. It also contributes to raising the reputation of the project and increasing its income.

Providing a personal and customized user experience, and users can save their preferences and payment information, and thus they can easily place orders for subsequent times without the need to enter that information, and it is also possible to take advantage of customer data and analyze it to find out which groups are most interested in dealing with you, what are the most requested products?

       Second: What are the functions performed by the application?


Search and choose products or services: It allows users to search for products or services that they want to order, and they can view menus of restaurants or stores that work with the application and browse available products.
Adding items to the cart: Once the desired products or services are selected, users are allowed to add them to their shopping cart, and they can specify quantities and manage the order list.
Payment and payment methods management: It provides multiple payment options for users such as cash payment, credit card use, or electronic payment services. It also enables users to manage payment methods and save payment details for future use.
Determine the delivery location: It allows users to specify the delivery location in which they want to receive orders, and they can also manually enter the delivery address or use the geographical positioning system to determine the exact location
Evaluate and leave reviews: It allows users to provide their experience and leave reviews and comments on the products or services that are delivered, and enables others to benefit from these reviews to make better decisions.


Third: What are the mistakes that should be avoided when creating the design?

 

Lack of understanding of user needs: It is necessary that we do a good study of user needs and analyze them before starting the design.
Do not complicate the application: you should avoid adding a lot of complex elements and information in the application, the design should be simple and easy to use for users so that they can interact with it easily.
Lack of user experience: Beta tests and user surveys should be conducted to understand their experience and improve the application, as these experiments can reveal design flaws and help improve the user interface and general user improvement.
Lack of clear and understandable information: Clear and understandable information must be provided to users about how to use the application and the steps necessary to complete the application, and clarify the steps and instructions to be followed in a simple way to avoid error.
Not interacting with users: The application must be able to interact effectively with users and provide immediate and appropriate responses, so it must be ensured that an interactive user interface is designed that allows users to perform actions such as confirming orders and tracking delivery easily
Lack of interest in brand design: the application must have an attractive and distinctive brand design, the logo, colors, texts, it must be consistent and reflect the brand identity and help enhance trust and recognition of the application

Ignore continuous application improvements: The application must be subject to continuous development and improvement. You must listen to user feedback, analyze data and apply the necessary improvements to meet user needs and improve their experience.

  Fourth: What are the steps that must be taken into account when creating a design?


Determine your goals and vision for the application and analyze the requirements and needs necessary to implement them. Therefore, it is necessary to do research on competitors and analyze the delivery market to understand current requirements and trends.
User interface design: Design an attractive and easy-to-use user interface, focus on user experience and design it in a way that facilitates the process of searching for products and adding them to the basket, tracking status
Integration with payment services: Integrate the delivery application with electronic payment services to enable users to pay online in safe and reliable ways
Testing and experimenting with the application: Before launching the application, conduct comprehensive tests to ensure that it works correctly and free of errors.
Software development: Develop the application using appropriate programming languages and tools suitable for the application platform, including search and filter functions, order management, communication with (Android-ios) applications, drivers, and others.
Build a database: Design and build a database to store products, users, and order details. Ensure data is secured and managed securely and efficiently.


Application launch and marketing: 

 

After making sure that the application is ready, launch it in the market and launch a strong marketing campaign to attract users and enhance awareness of the application and its advantages.
Continuous improvement: Keep track of application performance and listen to user feedback. Make regular updates and improvements to meet users' needs and improve their experience

Fifth: Programming the delivery application

Analysis and design of the application: Analyze the requirements of the application and determine the required features and functions such as: registering users, adding orders, tracking orders, electronic payments, etc. Then, design the user interface for the application in an easy-to-use and attractive way
Development techniques: Choose the appropriate technologies to develop the delivery application. Swift/Objective-C programming and development languages and languages such as Android can be used to develop the popular Kotlin/Java application to build the Flutter or React Native application. Multiple development platforms such as ios can be used as an application that works on both systems.
Interact with the application and enable the (API) Develop an application programming interface to send and receive (API) Communication between the client (mobile application) and your server Data is used and implementation of the logic of the delivery process, implementation of payment operations, etc.
Application testing: Before launching the application, do the testing and optimization process to ensure that the application works smoothly, responsively and error-free, and make sure that all sections and pages of the application are activated
  Launching and maintaining the application periodically: After testing and improving, launch the application on the Google play store / Apple App
S store and continue to maintain it and update the application to meet the needs of users and address any problems that have arisen

Application Marketing: It plays a crucial role in attracting users and enhancing its popularity and use. Here are some marketing strategies that you can use


Follow it to enhance awareness of your delivery application:


Target audience targeting: Determine the target audience that can benefit from your delivery application. This could include customers who are looking for food delivery or other orders, and restaurants that want to expand their customer base.
Offers and discounts: Offer free offers and promotional discounts to new users, such as discounts on the first order or free delivery. These offers can help attract more users and encourage them to try the application.
Partnerships with restaurants: Establish partnerships with local restaurants to provide exclusive offers or discounts to users when using the Ali application to deliver their orders. These partnerships can increase the added value for users and enhance business relations
Social media marketing: Take advantage of the power of social media to promote your application, create pages on platforms such as: Facebook, Twitter and Instagram and publish attractive and useful content about your application and its offers
Use paid ads: You can use paid ads online such as: Google Ads / Facebook Ads to promote your application and increase user awareness about it, so be sure to target the right audience and target ads effectively to achieve the best results
Ratings and reviews: Users usually deal with ratings and reviews when making a decision to use an application. Encourage users to provide positive ratings and reviews for your application and use positive comments as a marketing tool to attract more users, taking into account negative comments and working to fix problems that users encountered in an attempt to satisfy and earn Users trust
Attention to the user experience: Care must be taken to provide an easy-to-use and easy user experience, to ensure that your application is fast and responsive, to provide safe and flexible payment options and to provide effective customer service to help solve any problems faced by users
Determining the appropriate budget for designing a delivery application depends on several factors, including the size and complexity of the project, the required features, the required level of customization, and quality. In general, delivery applications require reasonable development costs, given that there are many solutions and tools available that can be used to speed up the development process. The prices can

vary greatly and depend on factors such as:


Complexity and level of customization: The greater the custom features and the complexity of the application, the higher the potential costs. If you want to design a delivery application with unique features and modifications that are completely customized to your needs, this may require higher costs.
Development team: Development team costs depend on their level of experience and location. Developer wages can vary in different countries and regions.
Technology used: There may be costs associated with software licenses used, integration with third party services, hosting, database, etc
Marketing and support: We must also take into account the costs of marketing and ongoing support for the application after its launch, such as digital marketing, technical support, and software updates
Design and user interface: Developing an attractive and easy-to-use user interface requires additional design and development experience. This can affect the overall cost of the application.
It is better to consult development companies or agencies specialized in developing mobile applications to obtain an accurate estimate of the cost based on your special requirements. Do research and request offers from several companies to get a better idea of the appropriate budget for designing a delivery application.